Mobile - Family and Friends

At Bendigo Bank Telco we've got plans for you. If you're after a phone service that contributes to your community's future there's only one place to call.

Download Mobile - family and friends rate card - Approx 444Kb

Family and Friends Plans

*The following call types are not included: Calls to Satellite services, Value added services (such as reminder and wakeup calls), Operator assisted/directory assistance and Sensis® calls, Premium content calls (eg to 19 numbers), international or international roaming calls, SMS to international mobiles, mobile messaging and paging services, Data usage (such as GPRS and EDGE).

**Plans include free minutes of calls to three national fixed line or national mobile numbers, per account, nominated by the customer at the time of sign-up.

Terms and conditions

1. All calls are charged in 30 second blocks.
2. SMS messages are charged at 25c per message; MMS messages are 55c per message.
3. Calls to Voicemail are charged at 14c per 30 seconds, calls diverted to Voicemail at 7c per 30 seconds.
4. Customers may change nominated numbers no more than once each month and must allow up to 48 hours for new numbers to register or changes to be effective.
5. Standard call costs apply after free minutes are used. No additional free minutes are available with this offer.
6. Unused monthly included calls and free minutes are forfeited.
7. New customers are entitled to choose from a selection of hardware. The hardware must be obtained at the time of sign-up or it is forfeited. The hardware included within your plan is as specified on your application form.
8. The hardware can only be purchased from Bendigo Bank Telco.
9. Plans available only to approved customers on a 24 month contract. Fees apply for early termination of a fixed term contract.
10. The minimum cost of FF25 over 24 months is $600, the minimum cost of FF50 over 24 months is $1200, and the minimum cost of FF100 is $2400.
11. Coverage Trial Period: If, within 10 days of service activation, a customer notifies us that they are unhappy with their network coverage, we may, entirely at our discretion, permit the customer to transfer to an equivalent plan on our alternate network, without penalty. The customer will be required to pay all charges incurred on their original plan prior to the transfer.
12. Use of the service is subject to our Standard Form of Agreement and Acceptable Use Policy. The price list is effective 1st July, 2008. All prices include GST.

Telecommunications and internet products are provided by Community Solutions Australia Pty Ltd ACN 106 547 362 trading as Bendigo Bank Telco (‘CSA’). CSA is not an authorised deposit-taking institution (or bank) and the acquiring or purchasing of telecommunications and internet products does not represent a deposit with, obligation or liability of Bendigo & Adelaide Bank Limited. Bendigo & Adelaide Bank Limited does not guarantee the performance of CSA or any of its products or services. Please refer to the Standard Form of Agreement and our Acceptable Use Policy for full terms and conditions.

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