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 Computer and Internet Support Packages

Bendigo Bank Telco can now offer you technical support for your home or business computer. We have partnered with Quicknowledge to provide you with ongoing support.

Download Computer and Internet Support rate card - Approx 447Kb

Professional Broadband Installation Offer
Price
Bendigo Bank Telco offers you this great option when you connect to a new broadband service or when transferring an existing broadband service. A qualified technician will come to your home or business to set up your service.
$99.00
Helpdesk Support (per issue)
Price
Do you have a problem you just can’t fix? For a one-off fee, Quicknowledge’s professional helpdesk consultants can help. If Quicknowledge can’t help you, you won’t be charged! A time limit of one hour applies.
$60.00
Troubleshoot and Fix my PC
Price

In your home a qualified technician will troubleshoot and fix:

  • Broken, slow, freezing, or crashing PC’s.
  • Printers that won’t print.
  • Digital cameras that won’t download photos.
  • Computers plagued with viruses and more! No fix, no fee!
$175.00
24/7 PC Help
Price
Don’t wait more than a week for essential technical support from third parties. Quicknowledge’s 24/7 PC Help covers all operational support, 24 hours a day, seven days a week and includes onsite escalation for hard to solve issues.
24/7 PC Help (1 year)
$60.00
24/7 PC Help (2 year)
$330.00
24/7 PC Help (3 year)
$440.00
Security Protection
Price

The Quicknowledge home and small office virus and security solution offers you one of the most comprehensive, state-of-the-art and easy-to-use security products on the market. With the convenience of free professional installation, automatic updates and a 24/7 professional helpdesk, you will always be up-to-date and protected.

  1. Ongoing active virus and security protection.
  2. Onsite installation, configuration and demonstration
  3. 24/7 helpdesk support on security and virus issues with onsite escalation
Option 1. (1 year)
$195.00
Option 2. (2 year)
$292.50
Option 3. (3 year)
$392.00
One-on-One Training Plus e-Learning Courses
Price
This is a 90 minute workshop plus unlimited e-learning courses for three months. Quicknowledge’s training solution is personalised, delivered in your home or business and supported with the latest e-learning solutions.
$195.00
One-on-One Training Extra Visit
Price
Follow up 90 minute training workshop (must be purchased after or in conjunction with one-on-one training plus e-learning course.
$150.00

Call 1300 304 541 or e-mail support@bbtelco.com.au to take advantage of these packages or to find out more.

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