Internet FAQs

What is ADSL Broadband?

Asymmetric Digital Subscriber Line (ADSL) is a form of High speed Broadband Internet, a data communications technology that enables faster data transmission over a normal telephone line/s than a conventional modem can provide.
ADSL uses the data component of the phone line so that you are able to use your phone in a normal manner without disrupting your Internet connection and vice versa. This translates to being able to access the Internet at high speed and talk on your phone at the same time. This can save a lot of money in the average household as you don’t need to dial into the Internet, its “always on”.

How can I keep my Computer system safe?

Bendigo Bank Telco can offer a fully managed Internet Security solution for the home or business. This solution is called Officescan.
Officescan is powered by Trend Micro, one of the biggest Internet Security and Anti Virus firms in the world. This system automatically updates itself when an update is available which takes the hassle of monitoring your system. This solution also allows us and you to receive full reports of when and how you are being attacked so when can manage and minimize these situations. The Officescan solution will allow you to use your computer with absolute peace of mind that you are up to date and protected. To find out more, contact Bendigo Bank Telco.

Do I need to advise my current Internet Service Provider that I am swapping my Internet connection to Bendigo Bank Telco?

Yes and no.

• Yes – if your existing connection is dial up.
  You will need to contact your current provider and advise that you wish to cancel the service.
  
• No – if your existing connection is ADSL broadband. Bendigo Bank Telco will arrange transfer of the ADSL service.

New FAQ's coming soon